Order information
Step 1: Select items and add to cart
Our ordering process is easy. Add items to your shopping bag. Remember to choose the correct size, colour and amounts you would like to order. When you're done adding items to your shopping bag (unfortunately every bank account has a limit) you can go to the shopping bag icon in the upper right hand corner of our website. You'll find all the items you added to your shopping bag right there. Either choose 'continue shopping' if you want to add more, or 'Continue to payment' if you wish to proceed to checkout.
Step 2: Fill in address and details
Login to your account and your address details will appear. Do check if they are still correct and be sure to choose the correct country! If you don't have an account yet, make sure to register first. If you would rather not register you can choose to 'only enter the required details.'
Step 3: Choose shipping option
Choose where you want your order to be delivered: either at home or work or by at one of the Epplejeck stores so you can pick it up yourself.
Step 4: Check & Pay
Choose your payment option from the list and proceed to a safe and secure payment environment. Check that if your details and ordered items are filled in correctly. Check, check, double check? Go to secure payment and you will be redirected to a secure page of Ogone. There the payment will be processed further.
Payment
We accept the following payment methods:
- PayPal
- Klarna
- MasterCard
- Visa
- MisterCash
- DIRECTebanking
- American Express
Shipping costs
The following costs are quoted in Euros €
These costs are purely for shipping, if you are located outside of the EU, please note that there may be taxes and fees you have to pay when receiving the package. Please check with your local post service or governmental information.
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Australia
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Canada
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Denmark
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FREE on orders €149
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€11.69
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Italy
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FREE on orders €149
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€10.53
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Japan
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€23.83
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New Zealand
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Poland
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FREE on orders €149
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€10.01
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Portugal
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FREE on orders €149
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€10.76
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Spain
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FREE on orders €149
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€13.95
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Sweden
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FREE on orders €149
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€16.03
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United States
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FREE on orders €399
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€27.45
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Click here to find out what the shipping costs to your country will be, if not listed above (list only available in Euros).
Measuring the bit size
To find out the correct bit size, measure the width between the two rings as shown below.
The rings of the bit must be tight against the cheeks of your horse. A bit which is too narrow will irritate the corners of the mouth and a bit which is too large will start shifting. In this case, the bit will lose some effectiveness. The thickness of a bit is measured at approximately one centimetre from the rings. The thicker the bit, the softer its effect.
These are the average sizes:
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Type of horse
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Bit size
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Shetland
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10.5 cm
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Ponies up to 1.48cm
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11.5 cm
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Small horse
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12.5 cm
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Normal horse
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13.5 cm
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Larger horse
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14.5 cm
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When does a bit fit?
- When a bit fits tight against the cheeks of the horse
- When a bit is too big, it will start shifting in the mouth of the horse
- When a bit is too small, the corners of the mouth of the horse will get irritated
Maintenance and washing instructions
Take good care of me. The lable might be small, but very important. Click below to find all the information regarding different type of washing and maintenance instructions.
Read all maintenance and washing instructions >