We accept the following forms of payment on our website:
- American Express
- Bancontact / MisterCash
- KBC Online
- iDEAL (Netherlands)
You will be asked to fill in your credit card details. The order will be paid right away and deducted from your credit card. We will be informed that your payment was successful and start processing your order.
Your payment will take just a few steps: select PayPal as your payment method at checkout. You will be redirected to the PayPal website to proceed with the payment. If you are already a PayPal customer, you can log in with your user data and confirm the payment. If you are new to PayPal, you can create a PayPal account, and then confirm the payment. You will return to the Epplejeck website and your order and payment will be confirmed via email!
When you choose Klarna as your payment choice, you will see a pop up to verify your mobile number. You can continue the verification process and determine your payment type. Check here to view payment options per your country.
What happens with my order after I paid?
Once you paid with the method of your choice, the transaction is being registered in our system.
When our system receives your payment, it will automatically send an order confirmation to you by e-mail.
At the same time, if you have an account with us, you will now also be able to see your order in the account history.
Your order is now visible in our warehouse software and the items can now be collected/picked up by our warehouse staff.
They take all of your ordered items and get your entire order ready for packing.
We also strive to have orders ready to be shipped as soon as possible (normally within a few days).
Your order is ready to be packed. As soon as your postage label is printed, your package will be registered with the postal service.
You will receive a shipping confirmation by e-mail.
This email includes an international tracking code so you can check your order every step of the way, from our warehouse to your door!
Everything is packed and waiting to be collected by the Dutch postal service.
It will be collected and sorted by the Dutch postal service, then put on a plane to start its journey overseas to your country!
Your tracking code will also tell you when your package has arrived in your own country, and what happens with it for the rest of its journey.
Arriving at your door
And just like that, your order is arriving at your doorstep!
You should receive an e-mail beforehand from your local courier, specifying when the package will arrive or if you would like to opt for a different delivery place or day.
This however varies per country and courier, so we can’t guarantee that this will always be exactly the case for you, too.