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25% an item of your choice with code: GOINGFORGOLD

Customer care

Our customer service is here to help you. Do you have a question about an order, an item, or our service? Ask our customer service. Our employees will do their utmost best to help you out!

  • Did you already check if your question has been asked in the FAQ
  • Did you know you can check your order status yourself? Log into your account. 
  • Do you have a specific question for one of our store employees? Find all the contact details right here.
  • Still haven't found the answer to your question? Please email your question to or fill out the contact form below.

Our customer service is available from Monday to Friday from 09.00 to 21.00 and on Saturdays from 10.00 to 17.00. You can also contact us by phone or Whatsapp: 0031 88 35 35 353.

Due to an increase of orders and questions, it might take a little longer for us to reply. Please be patient, we are doing our best to order every questions as quickly as possible!

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