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What is the warranty term?

Manufacturer warranty applies to all items when it comes to manufacturing, stitching and material faults. Manufacturer's warranty is valid for a period of one year from the date of original purchase. Warranty is applied to all material and manufacturing defects such as bad stitching.

NOTE: as soon as a third party (other than Epplejeck or original manufacturer) performs repairs, the warranty will become void and is not applicable anymore.

Warranty cannot be applied on loss of rhinestones, wear and tear of silicone seats, broken zippers and other wear caused by daily use. Additionally, any damage caused externally, such as pulling, chafing, horses' teeth, nails and screws does not fall under warranty.

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