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I've got a complaint, where can I send this to?

Are you dissatisfied with an item? Does it have a defect or is it incomplete? Our sincerest apologies, but don't fret as we are here to help! Email us at [email protected] or call: 0031 88 35 35 353.
We aim to please, so don't hesitate to contact our support centre if you are dissatisfied. A picture is worth a thousand words: contact us via email with your complaint, a picture and your order number and we will contact you as soon as possible.
Your complaint will receive an initial response within 48 hours. Keep in mind that there's a possibility we ask you to send the item to our headquarters in Drachten for further inspection.

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