Absolutely! You can visit one of our stores during opening hours to return your order. To return an order you need to have the original receipt, additionally we will ask you to leave your phone number to avoid fraud. Without a phone number our employees won't be able to refund your order. If you want your money back rather than exchange the item, the shop will send your order to our headquarters in Drachten. The order amount, including original shipping costs, will be transferred to your bank account within 5 days.
Note: If you wish to return an order via mail be sure to send it to our headquarters in Heerenveen, do
NOT send it to one of our stores.
Return address:
Epplejeck
Attn. Webshop
Icarus 30
8448 CJ Heerenveen
The Netherlands