If you return items, the price for the shipping always has to be paid by you. Depending on the size and weight of the package, and the country you're in, the cost will differ. You can pick whichever post company you prefer, there are no restrictions on who you need to use.
You can check the price you will have to pay online for most post companies. For DHL, you can calculate the price
with this link. Simply fill in the details about country of origin, delivery country and package size and weight, and you will be able to see all available options and prices.
Please note: when you want to return items that are faulty, arrived broken or fall under the case of warranty, please get in contact with our customer service first. Send all relevant information about the items, including your order number and pictures to [email protected].